Refund Policy
At Lokkit Brick Built, we want you to love your build! If you are not completely satisfied with your purchase, we are here to help.
✅ 7-Day Return Window
You have 7 days after receiving your item to request a return. To be eligible, the item must be in the same condition as received: unopened, unassembled, and in its original packaging.
You have 7 days after receiving your item to request a return. To be eligible, the item must be in the same condition as received: unopened, unassembled, and in its original packaging.
⚠️ Damaged or Incorrect Items
Please inspect your order upon arrival. If the item is defective, damaged, or you received the wrong set, contact us immediately so we can evaluate the issue and make it right.
Please inspect your order upon arrival. If the item is defective, damaged, or you received the wrong set, contact us immediately so we can evaluate the issue and make it right.
🧩 The Lokkit Promise: Missing Pieces
Missing a brick? Do not return the whole set! Simply contact us with the part numbers from your manual, and we will ship replacements to you for free.
Missing a brick? Do not return the whole set! Simply contact us with the part numbers from your manual, and we will ship replacements to you for free.
🚫 Non-returnable Items
Certain items cannot be returned, such as sets that have already been opened/assembled, custom-built products, and gift cards.
Certain items cannot be returned, such as sets that have already been opened/assembled, custom-built products, and gift cards.
💰 Refunds
Once we receive and inspect your return, we will notify you if the refund was approved. If so, you’ll be automatically refunded on your original payment method within 10 business days.
Once we receive and inspect your return, we will notify you if the refund was approved. If so, you’ll be automatically refunded on your original payment method within 10 business days.
To start a return, please contact us at:
Biyana2025@outlook.com